Below is an excerpt of the article, which I think says pretty much:
We should not let one company run this much of the world. Six hours is too long for something as important as WhatsApp to be down. In the West, we saw those six hours as a comfort. We were free from something many of us didn’t use much anyway. In the rest of the world, it was a reminder of how much power one company based in the United States has over their lives.